Case Study: The Human Lab records consumer feedback with AREC in the UK

Dear ADENA Partners, we are concluding the year with a case study featuring a unique facility called The Human Lab, based in the UK. Completed by our distributor, Tukans, and system integrator, Visually Connected Worldwide, the project demonstrates how companies can utilise AREC Media Stations to effectively create content and stream it with minimal user input and maximum security.

The Human Lab, managed by the Human Factors Centre consulting agency, is a specialised testing space for the medical and consumer industries. The lab comprises a viewing room and a respondent room, separated by a one-way mirror. The respondent room can be configured to replicate a wide range of environments: from a typical conference room with chairs and tables to an outdoor setting, complete with grass and landscape rocks. The room is also equipped with various technologies, such as eye-tracking systems, to help companies evaluate responses to products, their usability, and more.

Another invaluable technology required for such applications is AV recording. For a long time, the lab relied on a Hikvision NVR to provide recordings of testing sessions to companies. While the system consistently recorded events, it used an uncommon security format, making it difficult to share recordings with clients. This system also relied on Hikvision static security cameras, which lacked easy control of their pan and tilt positions — a feature that is essential for fully capturing the testing experience. Lastly, the system lacked streaming capabilities and was not designed for hybrid conferencing, thereby limiting The Human Lab’s ability to invite remote observers and promote its services.

The lab was looking to upgrade its system when the Visually Connected Worldwide team reached out. They assessed the requirements and contacted us shortly after. We arranged a meeting at short notice, discussed it thoroughly, and organised a proof-of-concept demonstration with the facility manager — all within the same week. After we addressed all questions and proposed ways to simplify the lab’s AV workflow, it was decided that AREC was indeed the right solution for the facility, and installation followed soon after. The system we proposed completely replaced the original hardware and improved it in every aspect.

To begin with, it was crucial for the lab to have backup recordings at all times and additional failsafes. One of the main reasons the facility relied on an NVR was its ability to record continuously every day. For this reason, we proposed replacing it with an LS-200 Media Station. The station recorded, streamed, mixed cameras, and created backups. It was the ideal choice, as it could record not only a mixed video feed from two cameras but also each camera's output individually, providing the user with all the necessary materials for post-editing, clip creation, and security purposes.

To provide a "plan B" in case the user accidentally stops or forgets to start a recording, we set up a continuous stream to a private channel on a streaming platform. This stream operates automatically as soon as the Media Station is powered on and maintains a 48-hour buffer. The streaming platform restarts the stream automatically and stores streams for up to a week, allowing users ample time to download videos if needed. Since the LS-200 can handle two RTMP streams simultaneously, we also assisted the user in setting up a private YouTube channel, not only for failsafe streaming but also for promotional events and webinars.

Another failsafe mechanism we proposed was the UB-01 Recording Light. This accessory, designed specifically for Media Stations, allows the user to monitor the recording status of a connected Media Station and start or stop recording as needed. An additional feature of the UB-01 is its ability to duplicate the functionality of a USB port to which it is connected. For example, when connected to the front USB port of the LS-200, it enables the user to plug in a USB drive and save recordings not only to the primary storage but also to the external drive.

To further enhance user confidence, we proposed that the customer use ARECloud — our free cloud control solution. This platform allows users to add all their Media Stations, check previews, switch recording and streaming themes, monitor recording and streaming status, and schedule events. ARECloud can be accessed from any location with an Internet connection, making it highly convenient for users to control their Media Stations even when they are away from the lab.

Since most of the lab's customers use videoconferencing software and may need to connect from their offices, we proposed adding a RADA Bridge, an HDMI-to-USB converter. This device transforms the LS-200 into a webcam for Teams, Zoom, and other conferencing applications while also transmitting its audio. With the Bridge in place, remote attendees could observe the testing work and simulations as if they were physically present.

Lastly, the Media Station utilised two AVer network cameras as video sources and a Sennheiser ceiling microphone with a Dante Avio converter for audio. The LS-200’s VISCA-over-IP support allowed the lab to control the PTZ movement of the AVer cameras directly through the station’s web interface, the free AREC software, and the GUI on the station’s video output.

The abundance of new features and security measures helped The Human Lab significantly enhance its content creation and outreach capabilities. Is your company looking for a reliable recording and streaming solution to improve media production? Contact us at www.a-dena.com to arrange a demonstration and discover why AREC is exactly what you need!

Case Study: AREC Tracking Speakers for Costa-Rica’s Governmental Meetings

Dear ADENA Partners, our new case study from Costa Rica is about the construction and equipping of a ‘Türkiye Room’ in ICAP, a public administration institute. Designed by our partner in Costa Rica, Interactiva, the room features various AREC, RADA, and other brands’ conferencing solutions. Together, these solutions have significantly improved the organisation’s video conferencing meeting experience. 

The Central American Institute of Public Administration (ICAP) is an organisation within the Central American Integration System (SICA), an economic and political union of Central American states. ICAP’s function is to modernise the public sector and develop human resources, thus increasing the integration between SICA member countries. ICAP does this by holding meetings with partners from all over the world through video conferencing and in-person meetings.

Effective conferencing necessitates the usage of quality AV products. Knowing that, ICAP got an opportunity to upgrade their existing conferencing venue with the help of one of their partners, the Turkish Agency for Cooperation and Coordination, otherwise known as TIKA. The two organisations envisaged for this updated venue to have the latest technology in AV conferencing. It was decided that the room needed to host 40 participants, featured a way to quickly display active speakers, and could output multiple cameras simultaneously into conferencing apps like Teams, Zoom, and others. Our partner Interactiva offered a solution based on the AREC DS-4CU Speaker Tracking Station, CI-21H PTZ Camera, and CI-T10 IR Tracking Camera, as well as the RADA A-BR01 HDMI to USB Bridge.

The DS-4CU is a device that allows users to connect up to 4 video sources, such as network and regular cameras, network streams, computers, and others. These sources can be mixed and displayed in customisable layouts with user-uploaded overlay and background graphics. It is set apart from other devices by its unique feature — tracking integration of discussion systems from brands like Televic, Shure, Bosch, Audio-Technica, and others. This allows the station to automatically change how it displays the video sources according to the active microphone on supported systems from these brands. 

Importantly, this switching can also be done manually, even if you do not have a compatible discussion system. This is precisely the case with ICAP, where custom presets are set up for every chair. The operator switches both the video and PTZ presets through the station’s graphical user interface by tapping on seat numbers. ICAP uses CI-21H PTZ network camera to capture each of the possible 40 participants, and a CI-T10 IR Tracking Camera to ensure that the main presenter has freedom of movement. Additionally, a computer with slides is connected as another source to the DS-4CU, and the mixed output of the station is converted into USB by an A-BR01 RADA Bridge. This allows ICAP to join conferencing calls and display their whole room with computer content, active speakers from the audience, and the main presenter all at the same time.

With the AREC system in place, ICAP’s conferencing calls can now effectively display every active participant for the remote side. Interested in learning more about this or other solutions you can build with AREC? Let us know at www.a-dena.com, and we will arrange a demonstration for you.

ISE 2023 Summary

Dear ADENA Partners, ISE 2023 successfully concluded and we would like to go through the highlights for those of you who were not able to attend.

We demonstrated several new technologies this time:

• LS-410 - an upcoming 4-channel model Media Station that supports Dante Audio, NDI-HX, SRT, and USB audio/video sources.

• ARECare hardware units - three base models with different I/O that support point-to-point video conferencing with annotations, recording, streaming, and automatic backup.

• SDVoE Transceivers - for matrix, video wall, and digital signage uses with support of up to 4K@60fps and minimal latency over great distances due to SDVoE technology.

• KS-CC1 Closed Captions Station - compact recording and streaming solution with simultaneous captions and translation into two additional languages.

Apart from these new products, we also showcased the DS-4CU Speaker Tracking Station with a Televic Confidea microphone system, AREC IR auto-tracking cameras CI-T21H and CI-T10, a number of Media Stations - KL-3T, LS-860, LS-110, LS-US2 - and a variety of RADA products, such as the A-BR01 HDMI-to-USB bridge with flawless image transmission, wireless microphone system RADA Duo, as well as conferencing cameras A-VC01 VersaCam and A-TC02 OnyxCam.

We will demonstrate our new products in an upcoming webinar on the 16th of March. Click here to sign up and watch the presentation live on our YouTube channel. And if you would like to have a private demonstration of any of these or other products, simply fill out the contact form here.