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PLEASE NOTE: When updating firmware or looking for RS-232/TCP commands for Media Stations and DS-4CU, please pay attention to the hardware version of your device. If the serial number on your station contains “V” or "A" as the tenth syllable/digit, please download the VA1 version (post-2022 hardware version) of firmware update. Please refer to the attached guide if you do not know where to find the serial number.
To download firmware or RS-232/TCP commands, please press on any of the buttons below, fill out the short form, and navigate to the associated folder.
FIRMWARE DOWNLOAD
CI-T21H_CI-21
CAMERA FW/ MCU FW/
TRACKING FW

Release Date: 20-10-2020
Version:CFW-2.5.1R/MCUFW-2.4.2/TFW-v3.2.0.14
KL-3

Release Date: 06-10-2021
Version: 2.11.7.14
DS-X01

Release Date: 12-04-2022
Version: 9.0.0.9
DS-4CU

Release Date: 12-07-2022
Version: 6.0.0.43
KL-3T

Release Date: 17-01-2023
Version: 2.11.27.56
KL-3W

Release Date: 10-08-2020
Version: 2.7.3.36

DS-4CU(VA1)

Release Date: 01-03-2023
Version: 6.1.10.8
KL-3WT

Release Date: 06-10-2021
Version: 2.11.7.14
LS-300

Release Date: 29-09-2021
Version: 2.11.0.12
LS-300 (VA1)

Release Date: 13-01-2023
Version: 2.11.20.52
LS-400

Release Date: 15-10-2021
Version: 2.11.1.16
APPLICATIONS DOWNLOAD
Online Director - Win

Release Date: 03-06-2020
Version: 1.6.0.13
Online Director - Mac

Release Date: 03-06-2020
Version: 1.7.0.14
CI-Tracking Config Tool

Release Date: 01-12-2021
IVESmart
TC-Tracking Config Tool

Version: 1.2.3
Version: 1.0.0.9
Layout Editor

Release Date: 29-12-2021
Version: 1.1.0.4
RS-232 / TCP Commands
CI-T21H Camera

Release Date: 07-02-2020
Version: 1.1.0.2
RS-232 / TCP Commands DS-4CU Station
RS-232 / TCP Commands DS-4CU Station (VA1)

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Release Date: 18-05-2021
Version: 1.5
Release Date: 11-04-2022
Version: 2.0
RS-232 / TCP Command Media Station

Release Date: 09-11-2021
Version: 4.2
RS-232 / TCP Command Media Station (VA1)

Release Date: 16-03-2023
Version: 5.6.1
Interactive Switch Manager

Release Date: 01-12-2021
Version: 0.4
ARECast Desktop Pair

Release Date: 11-02-2022
Version: 20211222003
RS-232 / TCP Command LS-860 Media Station

Release Date: 11-04-2022
Version: 4.2
RS-232 / TCP Commands DS-X01

Release Date: 12-04-2022
Version: 1.1
Station Manager

Release Date: 11-04-2022
Version: 0.11
RS-232 / TCP Commands DS-X01 (VA1)

Release Date: 12-04-2022
Version: 2.0
Station Firmware Update Manager

Release Date: 28-06-2022
Version: 1.2
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